The second-hand marketplace Members Voice Anger Over Sizing Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's garments failing to inform every member regarding the update.
Digital Channels Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category versus the original listing as a result of the reclassification.
The company said the revised method more closely matches similar services.
It has advised users to review their products and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Modifications
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.
Member Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Necessary Adjustments
Charlotte Lunn, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Service Background
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option to second-hand platforms like eBay and Depop.
This represents another occasion when a surprising modification on the platform has faced criticism: last year, the platform withdrew an update to its shipping options following member complaints.
